FAQ
Got Questions?
We're a small family farm in Harrellsville, North Carolina, and we'd rather over-explain than leave you guessing. If your question isn't here, email us at info@carolinagoldoil.com or call (252) 209-4288 and you'll hear back from a real person.
🛡️ Before you scroll: The Carolina Gold 365-Day Promise
If you don't love your oil — for any reason, at any point in the next full year — email us. We refund you in full and you keep the oil. No questions, no return shipping, no time pressure. That's the easiest answer to most of your worries.
🛒 Ordering & Shipping
How fast will my order ship?
We ship most orders within 2–4 business days from our farm in Harrellsville, NC. Once your order is on its way, you'll get a tracking email so you can watch it travel to your door.
Where do you ship?
We ship anywhere in the continental United States. We don't currently ship to Alaska, Hawaii, U.S. territories, or internationally — though if you really want some Carolina Gold somewhere we don't normally ship, email us and we'll see what we can do.
How much is shipping?
Shipping is calculated at checkout based on weight and your destination. Orders over $50 ship free (excluding the 2.5 gallon, which ships at UPS calculated rate due to its weight).
Can I pick up my order at the farm?
Yes! Pickup orders are usually ready in 2–4 days at our farm:
Carolina Gold
106 E Main Street
Harrellsville, NC 27942
Just select "Pickup" at checkout and we'll let you know when your order is ready.
Can I track my order?
Yes — once your order ships, you'll receive a tracking email automatically. If you don't see it, check your spam folder, then email us at info@carolinagoldoil.com if it still hasn't come through.
🌻 About the Oil
What does "cold-pressed" actually mean?
Cold-pressing means we extract the oil from sunflower seeds using only pressure — no heat, no chemical solvents, no refining. That's what keeps the flavor, color, and nutrients of the sunflower in the oil. Most grocery store oils are extracted with heat or chemical solvents and then refined until almost everything is stripped out. We do the opposite.
What's the smoke point?
380°F. That's high enough to sauté, sear, fry, bake, and roast comfortably. We don't recommend it for very high-heat deep frying (over 400°F) — but for almost everything else you'd cook at home, it's perfect.
Is it non-GMO?
Yes. All of our sunflowers are non-GMO, and we grow them ourselves on our family farm in North Carolina.
Is it gluten-free?
Yes. Carolina Gold is naturally gluten-free.
Does it contain any allergens?
Our oil is made in a facility that processes nuts. If you have a severe nut allergy, please factor that into your decision.
How is Carolina Gold different from sunflower oil at the grocery store?
Most grocery store sunflower oil is extracted with chemicals, refined at high heat, blended from supply chains that span multiple countries, and bottled months or years before it reaches you. Our oil is grown, pressed, and bottled by our family on a single North Carolina farm — and shipped to you fresh. The flavor is noticeable.
Why is your oil more expensive than what I see at the grocery store?
Because we're a real farm, not a global supply chain. We grow the sunflowers, press the oil ourselves, bottle small batches, and ship directly to you. There are no middlemen. The price reflects what it actually costs to do it right — and the flavor reflects it too.
🧴 Infused Oils
What's in your infused oils?
Each starts with our 100% cold-pressed sunflower oil, then we infuse it with real herbs and aromatics:
- Garlic — sunflower oil + real garlic
- Italian — sunflower oil + Italian herb blend + light garlic
- Mediterranean — sunflower oil + Mediterranean herb blend
- Cajun — sunflower oil + Cajun spice blend
No artificial flavors, no preservatives, no GMOs.
Should I refrigerate infused oils after opening?
Yes — refrigerating infused oils after opening keeps the flavor sharp and extends shelf life. Plain cold-pressed sunflower oil doesn't need to be refrigerated; just store it in a cool, dark cabinet.
📦 Storage & Shelf Life
How long does Carolina Gold last?
Each bottle is best within 12 months of the press date. We press in small batches and ship fresh, so what you receive will have most of its shelf life ahead of it.
How should I store it?
Store in a cool, dark place — a pantry shelf or kitchen cabinet, away from direct sunlight and your stovetop. For infused oils, refrigerate after opening for best flavor.
What happens if my oil gets cloudy or thickens in the cold?
That's normal. Unrefined oils can solidify or look cloudy in cold weather — it has no effect on quality. Just bring the bottle to room temperature and it'll clear right up.
💛 Subscribe & Save
How does the Subscribe & Save discount work?
On any of our main bottle sizes, you can pick "Subscribe and save" at checkout. You'll get $2 off every bottle, delivered automatically every month so you never run out.
Can I skip or cancel a subscription?
Yes — anytime, with no penalty. Log into your account and you can pause, skip a delivery, or cancel completely in a few clicks. No phone call required.
✋ Returns & The 365-Day Promise
What if I don't love it?
You get a full year to decide. If at any point in the next 365 days you don't love your bottle — for any reason — email us at info@carolinagoldoil.com. We refund you in full and you keep the oil. We mean it. We can afford to do this because we know what's in our bottles.
Do I need to ship the oil back?
No. Keep the oil, give it to a neighbor, use it, whatever you want. Your refund is yours.
What if my bottle arrives damaged?
Send us a photo of the package and bottle at info@carolinagoldoil.com and we'll ship a replacement right away.
🏪 Bulk & Wholesale
Do you sell wholesale?
Yes. We work with restaurants, specialty grocers, and farm stores. Visit our For Restaurants & Chefs page for details, or find us on Faire through our Faire page.
Do you sell larger sizes than 2.5 gallons?
Yes — visit our Bulk Oil page or email us at info@carolinagoldoil.com for restaurant and large-volume pricing.
🌾 About the Farm
Where are you located?
We're a family farm in Harrellsville, North Carolina — about an hour west of the Outer Banks. We've been growing and pressing sunflower oil here since 2016.
Can I visit the farm?
We don't have regular public farm tours, but if you're in the area you're always welcome to come by during pickup hours and say hello. Call us at (252) 209-4288 to coordinate.
How can I reach a real person?
Email: info@carolinagoldoil.com
Phone: (252) 209-4288
Instagram & Facebook: @CarolinaGoldOil
We're a small team — usually you'll hear back the same day, or first thing the next morning.
Didn't find your answer? Email us at info@carolinagoldoil.com or call (252) 209-4288 — we answer.